Design Conversations That Matter in Fintech

Earlier this month, the Frank team was in Amsterdam for Money 20/20 Europe, one of the most important events in the global fintech calendar. From next-generation payment platforms to embedded finance and digital identity, the conference was filled with ideas shaping the future of money. And at every stage, design and technology proved to be key players in that future.

Joining Forces with Moka United

We attended as part of our ongoing collaboration with Moka United, a leading name in Turkey’s payment systems space. Together, we explored new digital product directions, shared insight into user experience strategy, and discussed how to bring clarity and simplicity to complex financial services. As Moka continues to grow and evolve, Frank’s role is to keep design, usability and accessibility at the center of every digital experience we create together.

What We Talked About: Design’s Role in Fintech

Throughout the event, we spoke with fintech innovators, startups and financial institutions from across Europe. One thing stood out in every conversation: Great financial products are more than fast or secure. They must be intuitive, trustworthy and designed for real human behavior.

From onboarding journeys and data visualization to digital wallets and embedded experiences, Frank’s design team focuses on solving human problems in highly regulated, high-impact environments.

Key Takeaways

• Speed matters in fintech, but trust and clarity are what keep users coming back
• Embedded finance needs flexible and modular design systems
• Design is not just a UI layer, it’s a strategic asset for fintech innovation

For Frank, Money 20/20 wasn’t just about seeing what’s trending. It was about joining the conversation on how design can drive more inclusive, usable and sustainable financial products. We’re excited to carry these insights forward in our fintech partnerships, helping companies like Moka United and others build digital experiences that put people first.